How can we help?

Find answers to common questions or get in touch.

Frequently Asked Questions

Is my data really safe?

Absolutely. Fang uses no external servers. All data is stored encrypted on your device and your own iCloud account.

How does sharing work?

Tap 'Share' in the pet profile and send a link to your sitter or vet. Once accepted, all data becomes shared.

Is the app free?

Fang is free to download and contains no ads. Some advanced features may require a subscription.

How do I create a lost pet poster?

Go to your pet's profile and tap 'Create Lost Poster'. A shareable image is generated in seconds.

Can I use it offline?

Yes, Fang works offline for basic features. However, internet connection is required for features like Sharing and Places.

Can I add multiple pets?

Yes, you can create unlimited pet profiles with Fang and track each one individually.

Does it drain battery?

No, Fang is optimized for energy efficiency. GPS is only used during active walks.

How do I delete my data?

You can permanently delete all your data via 'Reset All Data' in Settings > Data & Privacy.

Is there an Apple Watch app?

Our Apple Watch app is currently in development. Coming soon!

Can I track medications?

Yes, you can record dosage, frequency, and duration of medications and get reminders.

Our team is ready to assist you.