Terms of Service

Last Updated: December 3, 2025

Summary

By using Fang, you agree to these terms. Use the app responsibly, respect others' data when using sharing features, and understand that while we strive for reliability, the app is provided "as is." Your data stays in your personal iCloud account - we don't have access to it.

1. Acceptance of Terms

By downloading, installing, or using the Fang mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you and Fang ("Developer", "we", "us", or "our").

2. Description of Service

Fang is a pet care management application that allows you to:

  • Track walks and outdoor activities with your pets
  • Maintain health records, vaccinations, and medication schedules
  • Set up and manage daily routines and reminders
  • Store identification information (microchip, etc.)
  • Share pet information with family members or caregivers
  • Create lost pet posters (premium feature)

3. Account and Data

3.1 iCloud Account

The App uses your Apple iCloud account for data storage and synchronization. You are responsible for:

  • Maintaining the security of your Apple ID
  • All activity that occurs under your iCloud account
  • Having sufficient iCloud storage for app data

Important: Fang does not create separate user accounts. Your Apple ID/iCloud account serves as your identity. We (the developer) do not have access to your personal data - it's stored entirely in your private iCloud container.

3.2 Data Accuracy

You are responsible for the accuracy of all information you enter into the App, including pet health records and identification information.

3.3 Data Backup

Your data is automatically synchronized to iCloud when you have an active internet connection. However, we recommend:

  • Keeping iCloud Backup enabled on your device
  • Ensuring you have sufficient iCloud storage
  • Noting important information (like microchip numbers) separately

4. Subscription and Payments

4.1 Free Tier

The App offers a free tier with the following features:

  • 1 pet profile
  • Full walk tracking with maps and statistics
  • Health record management
  • Routine reminders and notifications
  • Apple Health integration

4.2 Premium Subscription

Premium features are available through a subscription:

  • Up to 10 pet profiles
  • Family sharing capabilities (invite caregivers)
  • Lost pet poster generation
  • Priority support

Two subscription options are available:

  • Monthly subscription - billed every month
  • Annual subscription - billed once per year (includes 7-day free trial)

4.3 Payment Terms

All payments are processed by Apple through the App Store:

  • Payment will be charged to your Apple ID account at confirmation of purchase
  • For annual subscriptions with free trial, payment is charged after the 7-day trial period ends
  • Prices are displayed in your local currency within the App
  • Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period
  • Your account will be charged for renewal within 24 hours prior to the end of the current period
  • No refunds will be issued for any unused portion of a subscription period, except as required by applicable law

4.4 Free Trial

The annual subscription includes a 7-day free trial:

  • Each Apple ID can use one free trial only
  • The 7-day trial period begins when you confirm the subscription
  • No charge will be applied during the trial period
  • Trial automatically converts to a paid annual subscription unless cancelled at least 24 hours before the trial ends
  • If you cancel during the trial period, you will continue to have access to premium features until the 7 days end
  • If you purchase a different subscription during the trial, any remaining trial time is forfeited

How to manage or cancel your subscription:

  1. Open Settings on your iPhone
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Select Fang to manage or cancel

You must cancel at least 24 hours before the renewal date to avoid being charged.

4.5 Price Changes

We may change subscription prices. If we do:

  • You will be notified in advance through the App Store
  • Price changes take effect at your next renewal
  • You can cancel before renewal if you don't agree to the new price

5. Acceptable Use

5.1 You Agree To:

  • Use the App only for lawful purposes
  • Provide accurate information about yourself and your pets
  • Respect the privacy of others when using sharing features
  • Keep your Apple ID credentials secure

5.2 You Agree NOT To:

  • Use the App for any illegal purpose
  • Attempt to reverse engineer, decompile, or modify the App
  • Use the sharing feature to harass or spam others
  • Create fake or misleading pet profiles
  • Attempt to circumvent subscription requirements

6. Family Sharing Feature

6.1 Sharing Responsibilities

When you share pet data with others:

  • You choose exactly what pet data to share and with whom
  • You can set permission levels (viewer, caregiver, etc.)
  • You can revoke access at any time from the App
  • Shared users must have an iCloud account

6.2 Received Shared Data

When you receive shared pet access:

  • You agree to use the data responsibly and only for pet care purposes
  • You will not share or export the data without the owner's permission
  • The pet owner may revoke your access at any time

7. Health Information Disclaimer

Important Medical Disclaimer:

The App is designed for record-keeping and reminder purposes only. It is NOT a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a licensed veterinarian for your pet's health concerns.

  • Medication reminders are aids only - always verify dosages with your veterinarian
  • The App does not provide medical diagnosis or treatment recommendations
  • In case of emergency, contact your veterinarian or emergency animal hospital immediately
  • We are not responsible for any health decisions made based on App data

8. Location Services

The App uses location services for walk tracking:

  • Location is only accessed during active walk tracking sessions
  • Your walk routes are stored in your personal iCloud account
  • You can disable location services at any time in device Settings
  • Walk tracking features will not function without location permission
  • We do not sell or share your location data with third parties

9. Your Rights - Data Access and Deletion

9.1 Accessing Your Data

All your data is visible and accessible directly within the App. You can view:

  • All pet profiles and their information
  • Complete walk history with maps
  • All health records and medications
  • Routine schedules and completion history

9.2 Deleting Individual Items

You can delete specific data at any time:

  • Pets: Pet Profile → Settings (gear icon) → Delete Pet
  • Walks: Swipe left on any walk in the history list
  • Health Records: Swipe left on any record in the health section
  • Routines: Swipe left on any routine
  • Photos: Edit pet → tap photo → Delete Photo

9.3 Deleting All Data

To delete ALL your Fang data:

  1. Open Fang app
  2. Go to Settings (gear icon)
  3. Scroll down to Data & Privacy section
  4. Tap Reset All Data
  5. Confirm the deletion

This will permanently delete all pets, walks, health records, routines, and settings from your device and iCloud.

9.4 Deleting iCloud Data Manually

You can also manage Fang's iCloud storage directly:

  1. Open Settings on your iPhone
  2. Tap your name → iCloud
  3. Tap Manage Account Storage
  4. Find and tap Fang
  5. Tap Delete Data

9.5 Uninstalling the App

If you delete the Fang app from your device:

  • Local data on that device is deleted immediately
  • iCloud data remains until you delete it manually (see 9.4) or use Reset All Data before uninstalling
  • If you reinstall, your data will sync back from iCloud

9.6 Data Deletion Requests

Since all your data is stored in your personal iCloud account (not on our servers), you have full control over deletion. If you need assistance, contact us at support@fang.pet.

10. Intellectual Property

10.1 Our Property

The App, including its design, features, code, icons, and content, is owned by the Developer and protected by intellectual property laws.

10.2 Your Content

You retain full ownership of all content you create in the App (photos, notes, etc.). We do not claim any ownership of your pet photos or personal data.

11. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee:

  • Uninterrupted or error-free operation
  • That the App will meet your specific requirements
  • The accuracy of any calculations (distance, calories, etc.)
  • Compatibility with future iOS versions

12. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages
  • We shall not be liable for loss of data (always keep backups of critical information)
  • We are not liable for any harm to your pets resulting from use of the App
  • Our total liability shall not exceed the amount you paid for the App in the past 12 months

13. Termination

13.1 By You

You may stop using the App at any time by:

  • Deleting your data using Reset All Data
  • Cancelling your subscription (if applicable)
  • Deleting the App from your device

13.2 By Us

We reserve the right to:

  • Remove the App from the App Store
  • Discontinue certain features
  • Stop providing updates

Note: Since your data is stored in your personal iCloud account, we cannot access or delete your data. Even if the App is discontinued, your data remains in your iCloud until you delete it.

14. Changes to Terms

We may update these Terms from time to time. When we do:

  • We will update the "Last Updated" date at the top
  • Material changes will be notified within the App
  • Continued use after changes constitutes acceptance

15. Governing Law

These Terms shall be governed by the laws of Türkiye. Any disputes shall be resolved in the courts of Istanbul, Türkiye.

16. Apple-Specific Terms

As required by Apple:

  • These Terms are between you and the Developer (Fang), not Apple
  • Apple has no obligation to provide maintenance or support for the App
  • Apple is not responsible for any claims related to the App
  • Apple and its subsidiaries are third-party beneficiaries of these Terms
  • You must also comply with the App Store Terms of Service

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Developer regarding the App.

19. Contact Information

For questions about these Terms of Service:

General Inquiries: support@fang.pet
Support: support@fang.pet
Legal: support@fang.pet
Website: https://fang.pet